33% increase in sales through strategic customer relationships.
In today’s business world, companies often tend to focus on isolated strategies to increase their sales. Whether it is the acquisition of new customers or special offers for existing customers – the focus is often only on one aspect. But true growth comes when you take a holistic approach. 33% more sales – what does this have to do with customer relationships?
Consider the following scenario:
More growth through the systematic design of customer interactions
In the dynamic world of the digital age, the way companies interact with their customers is crucial to success. With a decade of experience in digitalisation and customer management, we are well equipped to help companies optimise their customer interactions.
Our workshop focuses on seven core areas and integrates over 26 proven interaction methods. Our main goal? To help companies discover and exploit hidden potential. The result is not only an increase in sales, but also a deeper and more meaningful relationship with customers.
Through our systematic approach, our customers have proven to:
Achieve a higher average contract value, hence resulting in a direct increase in sales.
Maximise customer lifetime value, increasing the profitability of each customer.
Increase every year
Experience an increased repeat purchase rate, strengthening loyalty and trust in the brand.
At least + 10%
Increase in customer satisfaction achieved, more recommendations and more repeat business.
At least +10% more customers
Overview of services
Customer loyalty 360°: From analysis to action
Free initial analysis
Discover hidden opportunities and potential in your company. Take advantage of this free opportunity to maximise your business potential.
- Assessment of the current digital maturity level
- Analysis of the potential through the digitalisation of customer relationships
- Explanation 10-10-10 principle
- Definition of at least one quick win
- Idea for possible next steps
Increase sales by 33%!
Our tailored 2-day workshop will not only transform your customer strategy, but also promote sustainable relationships. Dive deep into the art of customer loyalty and set new standards in your industry.
- Analysis of customer interaction
- Identification of gaps
- Potential analysis: sales & customer satisfaction
- ROI assessment
- Digital strategy and action plan
Customer loyalty 2.0
An inspiring lecture that builds the bridge between digital and analogue customer interaction. Equip your team for the future and spark new energy and ideas for your marketing and sales.
- Customer service
- Corporate strategy
- Product development