Segment Realization
Implementing the digital transformation together.
Realization of the digitalization of customer relationships – all from a single source.
The Realization team strives to shape your digital transformation together with you and to implement your digitalization of customer relationships professionally and efficiently.
To this end, we offer everything from a single source – from planning and implementation to business process outsourcing – that is required for the realization of digitalized customer loyalty.
Our team of experts develops a completely individual implementation approach for each customer.
In addition, with our powerful Center of Excellence, we offer energetic, scalable support for the implementation of your digital transformation – so that your customers will still be your fans tomorrow.
82
All CIOs are aware that digitalization is having a major impact on their own business models and is bringing about drastic changes.
32
In a digitalization study*, 32% of respondents stated that they have problems implementing digitization projects methodically and correctly.
*d.velop: Industry Study Digitalization Status
Free initial consultation
As independent experts for digital business and agile transformation, we show you adequate solutions according to your requirements, available budgets and IT conditions – many of them also eligible for federal and state funding.
Business Intelligence and Data Visualization
Data is becoming increasingly important for evaluating relationships with customers.
Insights regarding knowledge of user behavior drive the business of tomorrow, and data-driven action is a logical consequence of digitization.
To this end, we analyze, structure and visualize data in order to unlock previously unknown information and derive insights into corporate and market development.
We visualize the insights gained in analytics dashboards that can be accessed across departments as needed.
Contact us and learn how data preparation and visualization can successfully implement your transformation into the digital future.
We select the right solution together with you.
Customer Relationship Management
Digital services and the direct digital link to the customer are becoming increasingly important.
Integrating a chatbot gives you the opportunity for customers to engage in a direct dialogue with you, allowing you to provide immediate customer interaction. This helps you to efficiently catch automated service requests or any uncertainties and at the same time reduce support costs.
Contact us and find out how Customer Relationship Management can successfully implement your transformation into the digital future.
Project Management
Are you looking for Agile Coaching?
Are you looking for advice and support in the implementation of agile projects?
Are you looking for an experienced and certified product owner who will manage the entire project together with you and act as the interface between the business department and IT/technology providers?
Or are you looking for a certified Scrum Master to support your Scrum team?
We are happy to introduce you to the agile methods and frameworks as well as the agile values and principles and are your central contact person in the project, who optimizes existing processes through extensive expert knowledge, ensures transparency between the agile teams and manages overarching project activities.
Contact us and learn how the use of modern project management methods can successfully implement your transformation into the digital future.
We choose the right approach together with you.
Agile Project Management
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Agile project management
Proxy Product Owner
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Proxy Product Owner
Scrum Master
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Scrum Master
Center of Excellence
Would you like to implement certain topics of your Digital Transformation as quickly as possible and at great speed?
With our powerful Center of Excellence, we offer energetic, scalable support for the implementation of your digital transformation.
Our customized solutions include the following services:
- IT service management
- User Support/ User Request Support
- Process optimization
- Documentation of the process organization or of business process optimizations
- Customer communication
- Content Management
- Rollout Support
- Testing/ Test execution
- Incident Management
- Quality assurance
- Outsourcing of repetitive tasks
Your advantages:
- Qualified support
- Industry experience
- Fast availability
- Short training periods
- Variable use
- Scalability
Marketing requirements in harmony with data protection – is that even possible?
Rest easy in the knowledge that you will always be compliant – anywhere in the world.
Now is the time to strengthen your customer relationships and trust with simple, clear consent management and maximize opt-ins with the right strategies.
Analyze the interests and behavior of your potential and active customers thanks to intuitive data protection solutions and create added value from the insights gained, despite highly dynamic legal situations.
- Compliance: Avoid fines of up to 4% of global annual turnover (GDPR)
- Trust: Put your users in control and be the leader in protecting your customers’ data
- Success: Increase the performance of your marketing activities, secure your company’s long-term success and inspire your customers.
Free initial consultation
As independent experts for digital business and agile transformation, we show you adequate solutions according to your requirements, available budgets and IT conditions - many of them also eligible for federal and state funding.