M² Business Consulting presents


Your digital first contact – the powerful and highly connected communication interface on your website.

Provide your customers with a first-class automated first contact


  • 24/7 customer service
  • No waiting times for your customers
  • Effective initial consultation


  • Customized customer information/communication
  • Promote news and promotions in a targeted manner
  • Dialog-driven guidance of the user

Lead generation

  • Higher conversion rate
  • Increase cross/upsell opportunities
  • Reduce bounce rate of potential customers
successful sales with chatbot
kundenservice chatbot

Customer service, customer support or complaint handling?

Digitize different touchpoints of the customer journey with a chatbot. From the initial expression of interest to direct purchase, a chatbot designed by us can be used effectively in many areas.

It acts as an innovative interface between customers and your company.

It relieves your employees of mundane tasks and enables them to work more productively.

State-of-the-art solution for

innovative conversational interfaces.

chatbot M2 business consulting sketch

Choose your solution today.

In order to benefit from the support and the savings potential of the chatbot already tomorrow.


  • Basic interaction with the user
  • Individualization of chatbot characteristics
  • Providing information (e.g. about the portfolio & services)
  • Answering user questions (e.g. about the portfolio & services)
  • Identification of contact persons & provision of contact information
  • Proactive presentation of selected topics



  • Contains everything from Basic

  • Advanced user interaction (monolingual)
  • Tracking of user data


  • Contains everything from Advanced

  • Live chat
  • Multilingual interaction with the user

Do you already have precise ideas?

Then let’s start with a joint conversation to implement your ideas for the chatbot.


We are happy to arrange a first free consultation appointment with you.

15 min meetingSend us a messageSend us a message

Get first insights into our work and learn how your chatbot concept could look like.

To download the blueprint please follow the download link:

Only German version available. Please contact us and hear the information directly.